Terms and Conditions

Last Updated: September 27, 2025

Welcome to Deal Lab LLC ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website located at [Your Website URL] (the "Website") and the Customer Relationship Management ("CRM") software and related services (collectively, the "Services") provided by Deal Lab LLC. By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website or Services.

1. Acceptance of Terms

By accessing or using the Website or Services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are using the Website or Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting to the Website. Your continued use of the Website or Services after any changes constitutes your acceptance of the revised Terms. Please review this page periodically for updates.

3. Use of the Website and Services

3.1 Permitted Use

You may use the Website and Services for lawful purposes only, in connection with your use of our CRM software for personal or business customer relationship management. You agree not to:

Use the Website or Services in any way that violates applicable laws or regulations.

Attempt to gain unauthorized access to or interfere with the Website’s or Services’ systems, servers, or networks.

Use the Services to store, transmit, or process harmful, offensive, or illegal content.

Use automated systems (e.g., bots, scrapers) to access the Website or Services without our prior written permission.

3.2 Account Responsibility

To access certain features of the Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account at [email protected].

4. CRM Software License

4.1 License Grant

Subject to your compliance with these Terms, Deal Lab LLC grants you a limited, non-exclusive, non-transferable, revocable license to use the CRM software for your personal or business use, as specified in your subscription or purchase agreement.

4.2 Restrictions

You may not:

Copy, modify, or distribute the CRM software except as expressly permitted.

Reverse-engineer, decompile, or disassemble the CRM software.

Share, sublicense, or transfer your license to third parties without our prior written consent.

Use the CRM software for any purpose not expressly permitted by these Terms or your subscription agreement.

5. Intellectual Property

All content on the Website and within the Services, including the CRM software, text, graphics, logos, and documentation, is owned by or licensed to Deal Lab LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reproduce any content or software without our prior written consent, except for personal, non-commercial use as permitted by law.

6. User-Generated Content

If you submit or upload content to the Services (e.g., customer data, notes, or reports within the CRM software), you grant Deal Lab LLC a non-exclusive, worldwide, royalty-free, perpetual license to use, store, and process that content solely for the purpose of providing and improving the Services. You represent that your content does not infringe on any third-party rights or violate any laws.

7. Third-Party Links and Integrations

The Website and Services may include links to or integrations with third-party websites, applications, or services. We are not responsible for the content, privacy policies, or practices of these third parties. You access or use third-party services at your own risk.

8. Payments and Subscriptions

8.1 Fees

Access to certain features of the Services may require payment of fees as outlined in your subscription or purchase agreement. All fees are non-refundable unless otherwise stated.

8.2 Billing

You agree to provide accurate billing information and authorize us to charge the applicable fees to your chosen payment method. Subscriptions may automatically renew unless canceled in accordance with the subscription terms.

8.3 Refunds

Refunds, if applicable, will be processed in accordance with our refund policy, available at Returns.

9. Disclaimer of Warranties

The Website and Services, including the CRM software, are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Website or Services will be error-free, secure, or uninterrupted, or that the CRM software will meet your specific requirements.

10. Limitation of Liability

To the fullest extent permitted by law, Deal Lab LLC and its affiliates, officers, directors, and employees will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Website or Services, including any loss of data or profits, even if advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless Deal Lab LLC and its affiliates, officers, directors, and employees from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your use of the Services, or your content.

12. Termination

We reserve the right to suspend or terminate your access to the Website or Services at our sole discretion, with or without notice, for any reason, including violation of these Terms. Upon termination, your license to use the CRM software will cease, and you must stop using the Services.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the state or federal courts located in Delaware.

14. Privacy Policy

Your use of the Website and Services is also governed by our Privacy Policy, available at Privacy Policy. Please review it to understand how we collect, use, and protect your personal information, including customer data processed through the CRM software.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]

Address: Deal Lab LLC, 7901 4TH STREET NORTH SUITE 300, ST PETERSBURG, FL 33702

16. Entire Agreement

These Terms, together with our Privacy Policy and any applicable subscription or purchase agreement, constitute the entire agreement between you and Deal Lab LLC regarding your use of the Website and Services and supersede any prior agreements.

By using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.